In-App Live Support Chat Unavailable
Incident Report for Yotpo SMSBump
The Live Support Chat issue has been resolved and users will now see the chat icon / bubble and be able to contact our support via this chat option.
Posted Nov 16, 2021 - 10:55 UTC

We are currently experiencing an issue where the Support Live Chat is unavailable for users in app.


The issue has been identified and a fix is currently being developed.
In the meantime please reach out via email to

We apologise for any inconvenience.
Posted Nov 16, 2021 - 10:22 UTC
This incident affected: Shopify Application and BigCommerce.